A recent update to Windows has potentially created issues for hoopla users using the 64-bit version of Google Chrome. To solve this issue, we suggest the following steps:
1. The user will need to run Windows Update to fix the issue.
2. If there are no updates available, users must reboot their PC.
This update is extremely important for users that have not run Windows Update recently. In case your IT team or staff did not catch this update, this information could be extremely important to your patrons and library. If you or your staff has any questions, please e-mail our support team: firstname.lastname@example.org.