What's New

PC/Mac Support Video Detailed on the hoopla Video Helpdesk

Over the last few days, we have been sharing our video helpdesk that allows our partner libraries to stay up to date with the hoopla service. Today, we share the main menu for our PC/Mac videos. 

Feel free to link to these on your Library Website to provide to your patrons and share their location (youtube.com/hoopladigital) with your branch managers for continuing education on supporting the service.

Throughout the coming weeks, we’ll continue to share these videos with you for you to communicate and leverage. But we would also like to hear your thoughts:

  • What types of information would make your job easier?
  • How can we assist in communicating information out to all your branches?  

As always, customer service and support for our partner libraries is our number one goal. Thank you as always for your business!