What's New

hoopla Error Messages Explained

As you may know, library.hoopladigital.com reports on the various error messages your patrons are seeing when using hoopla digital.  We have heard feedback from multiple partners on these error messages and what exactly these messages mean.  Finally, we have a place to share with you our top error messages and how your patrons are experiencing these error messages. 

We are excited to be sharing with you some of the further enhancements we are making to the registration process, and how we are simplifying the way your patrons register for hoopla.  Please stay tuned to library.hoopladigital.com for future updates.

If you have any questions on what your library can do to reduce the number of error messages that are being reported for your library, please contact your hoopla Coordinator.