In the same vein as enhancing the registration page to include a message to help users register for hoopla, we are continuing to make it easier for hoopla users to get answers to support questions. Right now on our FAQ page, hoopladigitial.com/support, we are in the midst of an update of our FAQ. We’ve added new categories, such as the "ABC's of hoopla," designed to help users get quick answers to some of the errors first time users may experience when registering. Also, an enhanced "Widevine Plug-In" section features an updated link that makes it easier to download Widevine for users' computers.
If you see a frequently asked question that is not answered on our support page, please let your hoopla Coordinator know, or drop us a line at firstname.lastname@example.org.